Mercure Vienna First

The location and rooms were very nice.The rooms were cleaned every day, although not very well. It was enough for daily cleaning. Our tea, water, coffee and cola supplies were renewed every day.

the rooms were clean and comfortable. We told the attendant that we wanted still water and they changed it immediately. location was perfect. Especially shampoos with bergamot are great.Our tea and coffee in the room was renewed every day. Other than that everything was very nice.

the location is perfect, staff were very friendly and helpful and the room and general hotel were comfortable, clean and had everything we needed. there are lots of restaurants, cafes and shops in the immediate area and 2 u-Bahn stations (Schwedenplatz and Stephansplatz) and trams within 5 mins walk. there were complimentary drinks in the minibar (still and sparkling water, juice and cola) and the beds were comfortable, bathroom modern and a great shower. there were also robes and slippers, large bottles of toiletries and some complimentary toothbrushes, shower cap etc. there is only one lift but we didn’t have to wait for it at all. didn’t have breakfast or use the restaurant area but it looked very nice and we saw a lot of people in there. we also arrived early for check in and were able to get to our room straight away, and the check out time was 12pm which is later than other places. we were able to store our luggage after check out and the receptionist offered to help with a taxi.

lovely decor, excellent location very near to bars and restaurants but still stayed quiet (we were never kept awake by any noise), lovely and cool in our room despite the heat, Schwedenzplatz station less than a 5 minute walk, Stephansdom about the same, Anker Clock just a couple of minutes round the corner. Shakespeare book company bookshop just across the square, could have spent hours in there! Very easy to get to from the airport. The bathroom was very well designed and surprisingly spacious for an inner city hotel. The room had a boutique-y feel but wasn’t at all cramped and had a little fridge which was great for storing our non-dairy milk and snacks. Everything we could have needed was in our room, and the staff were really friendly and helpful. Would happily stay here again.

Location was perfect. Short distance to historical City Center, also tram & bus connections were close. Hotel Rooms were Air conditioned, which was a big plus due to hot summer temperatures. Water bottles were replaced daily with new ones, which was helpful👌 Bed and pillows were good.